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 Retail Little YoYo Moonbaby                   
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Still having questions about Dreamy Baby? Feel free to email ME !
Does Dreamy Baby have a refund or exchange policy? TOP Yes. Our main priority is to have a happy, satisfied customer. If you are not completely satisfied with your purchase it may be returned within 7 days of receipt of purchase. Please include a copy of your receipt and we will notify you as soon as we receive it and provide you with a credit code to be used within three months for your next order. Or you can ask for a Refund payment. Exchanges are to be returned at the customers own expense. Our Return address will be given when requesting exchanges or refund by email: sales@dreamybaby.com.au We can not accept returns or exchanges on items that were purchased on sale. Please note: A returned item must be unworn, with tags and packaging intact or we are unable to accept the item for return or exchange. How much will I pay for postage within Australia? TOP Delivery within Australia is a flat rate $6.95. So no matter where you are within Australia, no matter how many you want to buy, all you pay is $6.95. We use Australia Post as the most convenient and reliable method of postage. Parcels are not insured against loss or damage. If you would like to insure your package, please note this in the 'Comment' section upon checkout. When will my order be sent? TOP All orders will be dispatched within 24 hours, excluding weekend and public holidays. When will my order arrive? TOP Reference: New South Wales: 1-2 Business Days Victoria: 2-3 Business Days Unless otherwise stated on the product description. Parcels are not insured against loss, damage or delay. And you can always check your order process @ Order Tracking. Does Dreamy Baby Deliver Worldwide? TOP Yes. Absolutely. Please contact us for an exact quote so that we can ensure you are getting the best possible international postage price. For international order please email before purchases: sales@dreamybaby.com.au Are my personal details safe with Dreamy Baby? TOP Yes. We do not store credit card details and at no time do we share any of our customers information with any other parties. We do retain customer information in the interest of further communication with our customers. If at anytime you would like your information removed from our files please contact us at: admin@deamybaby.com.au How do I pay for my order? TOP Online using PayPal which accepts Mastercard, Visa, your bank account or your PayPal balance. Or email us your order to sales@dreamybaby.com.au and pay via direct deposit to: Westpac Australia Bank Account Name: TSUI & CHEONG PTY LTD BSB: 032-282 Account Number: 18-4165 Please use your name or email address when paying and send us an email to let us know you have paid. Keep in mind payments take up to 48 hours to clear, items will be sent once payment has cleared. Is it safe to order online? We accept PAYPAL, VISA & MASTERCARD and DIRECT DEPOSIT. At this time we cannot accept Credit Card over the phone, and apologise for any inconvenience this may cause |
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